Does LA Garments accept returns?
Defective merchandise and/or substituted styles may be returned within 10 days from the date merchandise was received. All item(s) must be returned in their original condition.
Please note that LA Garments charges a 15% restocking fee for the return of non-defective merchandise.
All sales are final on accessories, custom made merchandise and sale items.
LA Garments will inititate a UPS Return Label and Call Tag (printable through client’s email address) for all approved merchandise returns. Return shipping charges will only be refunded due to discrepancies and errors of LA Garments and are limited to “standard ground” shipping rates.
All Returns must include a RETURN AUTHORIZATION number for processing.
Once we receive the returned item(s), we will credit the appropriate account within 2 business days. An email confirmation will be sent upon completion this transaction.
Please note: refunds will be credited to original credit card only. Shipping is refundable solely upon the discretion of LA Garments.
To contact customer service for questions or to obtain a Return Authorization Number, please call 213.533.2415 or email us at [email protected].
Customer service hours:
Monday to Friday from 9am – 5pm PST.
Please ship returned items to:
LA GARMENTS – Returns Dept
4142 Adams Ave. #103-556
San Diego, CA 92116
Make sure your RETURN AUTHORIZATION NUMBER is included on your package.